Home » Services » Ongoing Support

Keep Your Technology Strategy on Track with Expert Guidance

Your technology strategy shouldn't gather dust after implementation. I provide ongoing strategic guidance to optimize performance, adapt to changes, and ensure your technology investments continue driving growth.

Ongoing support maximizes ROI by maintaining system efficiency over time

ongoing support services midtone

When Strategy Stagnates, Growth Stops

set and forget technology strategy

Set-and-Forget Technology Strategy You create a great technology strategy, then file it away. No regular reviews, no performance monitoring, no adjustments as your business evolves.

outdated technology strategy

The result? Your technology strategy becomes outdated, new opportunities get missed, and you're back to reactive decision-making instead of strategic growth.

regular strategic guidance

What you need: Regular strategic guidance that keeps your technology aligned with business changes, optimizes performance, and ensures continued ROI on your investments.

How Ongoing Support Works

Ongoing Technology Strategy Support for Growing Businesses

regular strategy reviews

Regular Strategy Reviews & Updates

Strategy Assessment + Business Evolution Tracking
  • Review technology roadmap against current business goals
  • Assess performance of implemented technology investments
  • Identify new opportunities and changing business requirements
  • Update strategic priorities based on growth and market changes
performance monitoring optimization

 Performance Monitoring & Optimization

Technology Performance Tracking + ROI Optimization
  • Monitor key performance metrics across all technology systems
  • Track ROI and business impact of technology investments
  • Identify optimization opportunities and efficiency improvements
  • Provide recommendations for ongoing performance enhancement
technology trend analysis

Technology Trend Analysis & Planning

Future Technology Planning + Market Trend Analysis
  • Research emerging technologies relevant to your industry
  • Analyze market trends that could impact your business model
  • Plan strategic technology adoption timelines
  • Prepare for upcoming changes in your competitive landscape
  • Evaluate technology roadmap alignment with industry developments
vendor relationship and management

Vendor Relationship & Contract Management

Vendor Management + Contract Optimization
  • Manage ongoing vendor relationships and performance reviews
  • Negotiate contract renewals and optimize technology spending
  • Evaluate new vendor opportunities and competitive alternatives
  • Ensure service level agreements meet your business requirements

Through two years of ongoing partnership, Chris helped us navigate rapid growth from $5M to $15M in annual sales. His strategic guidance included optimizing our inventory management systems, defining requirements for new billing systems, and managing complex technical integrations as we expanded through acquisitions into new marketplaces. The ongoing support ensured our technology scaled smoothly with our aggressive growth strategy.
President, Network USA

What Ongoing Support Deliver

From Set-and-Forget to Continuous Growth

Most technology consultants disappear after implementation, leaving you to figure out optimization alone. I've managed technology operations for over 30 years, experiencing firsthand how strategies stagnate without ongoing guidance. Ongoing support ensures your technology investments continue delivering results and adapting to business changes.

Here's what ongoing strategic guidance delivers:

  • checkmark-100x100

    Keep Strategy Current

    Regular reviews ensure your technology roadmap evolves with your business

  • checkmark-100x100

    Optimize Performance

    Ongoing monitoring helps identify improvements and cost savings

  • checkmark-100x100

    Stay Ahead of Changes

    Proactive planning for new technologies and market shifts

  • checkmark-100x100

    Maximize ROI

    Continuous optimization ensures technology investments keep paying off

  • checkmark-100x100

    Reduce Strategic Risk

    Regular assessments prevent costly mistakes and missed opportunities

  • checkmark-100x100

    Scale Efficiently

    Strategic guidance helps technology grow smoothly with your businessRetryClaude can make mistakes. Please double-check responses.

Real wins from real businesses like yours

What It Looks Like When It Works

statewide data services

Statewide Data Services

Subscription Leads for Insurance Brokers

Through 30 months of strategic partnership, Statewide Data Services transformed their lead products and optimized vendor relationships. Strategic analysis identified optimization opportunities in lead qualification processes, leading to the creation of a premium "Long Distance New Mover" product that sold for 5x standard lead prices. Additionally, comprehensive vendor contract renegotiation with all primary data sources achieved $300K in annual cost savings. The strategic foundation built through this ongoing partnership contributed significantly to the company's successful $50M sale.

cd structural

CD Structural

Engineering Design & Process Scaling

Over four years of ongoing partnership, CD Structural Engineers grew from 15 to 75 employees with both strategic guidance and hands-on support. The comprehensive approach included replatforming workstations for CAD performance, migrating legacy software to cloud infrastructure, and continuously optimizing design workflow systems. Additionally, designed and built a customer portal allowing document upload and download, streamlining client collaboration processes. This long-term partnership was essential to maintaining productivity while quintupling team size.

Ready to Keep Your Technology Strategy on Track?

Your technology strategy is too important to set and forget. Ongoing strategic guidance ensures your technology investments continue driving growth, adapting to changes, and delivering results. Let's discuss how regular strategic support can optimize your technology performance and keep you ahead of opportunities.